Our Areas of Expertise

Our team lives and breathes Microsoft technology. We work closely with you to build high-quality applications that evolve with the changing needs of your business. And we help you drive greater value from your existing business processes and assets.

Business Process Innovation

We help you achieve positive organisational change with BPI Analysis. We use a methodological approach to uncover technological and operational efficiency improvements, that can generate higher profits and greater levels of service delivery.

GROW FASTER. SMARTER

Business Process Innovation means embracing advancements in technology to discover new revenue opportunities and improve operational efficiencies. Our BPI Assessment is designed to uncover improvements in your business operations through a proven methodology. Combining Design Thinking with the latest advances in data and technology, we are able to deliver a practical plan to drive real outcomes within weeks.

Grow Faster. Smarter.

Business Applications

Combining our expertise in Microsoft technology with our deep Dynamics 365 integration expertise, we help you achieve better outcomes across business units and functions.

SALES & MARKETING

Unite and empower your sales and marketing teams with intelligent technology. We work with you to build a modern marketing function using Dynamics 365. Plan, automate and monitor your customer journeys to effectively engage with prospects and generate high-quality sales leads.

Sales & Marketing

CUSTOMER SERVICE

Consistently deliver exceptional customer service, drive connected experiences, and empower agents with the right tools at the right time. With Dynamics 365 Customer Service Professional, you have greater options for personalisation, with self-service portals that allow customers to resolve issues independently.

Customer Service

FIELD SERVICE

Deliver a seamless, end-to-end service experience and resolve issues proactively with Dynamics 365 Field Service. Dispatch technicians when and where they’re needed most and ensure consistent operations by predicting, detecting, and resolving service issues before your customers even know there’s an issue.

Clade Fleet Services

ENTERPRISE RESOURCE PLANNING

Gain complete control and transparency across your finance and operations with Dynamics 365 Business Central. Establish a 360-degree view of business performance, accounts, forecasts, budget and cashflow, to improve your strategic plans and reduce operational costs.

Enterprise Resource Planning

Application Development

Turn your vision into a reality with a bespoke solution, aligned with your business goals. We’ll work with you to build, enhance, and improve applications to drive your business forward.

CUSTOM DEVELOPMENT

Whether you need a web application, mobile development, or desktop application, we can help. Our team takes time to understand each organisation we work with, where they are now and where they want to be. Based on this, we assemble a dedicated team of specialists to drive your plans from conception to execution.

Custom Development

LOW CODE DEVELOPMENT

We can quickly and efficiently solve your most-pressing business challenges using Microsoft’s low-code Power Platform capabilities. Low-code application development allows us to deliver business value faster than with traditional development. Scalable, secure, and extendable, our low-code solutions also integrate easily with the rest of the Microsoft ecosystem.

Low Code Development

APPLICATION MODERNISATION

We have the technology, processes, and skills to modernise your legacy applications and drive improved business performance and productivity. Working with you to consolidate, re-architect, migrate, replace, and automate legacy systems, we leverage the power of Azure Cloud Services to develop a cloud strategy that will maximise your IT investment.

Application Modernisation

Data & Automation

Gain access to your most valuable business asset: data. We’ll help you extract critical insights and gain greater value from your data using Microsoft’s powerful Data and AI platform.

DATA MANAGEMENT

As data volumes continue to grow, a flexible enterprise data architecture is key to support your organisation’s analytics needs, particularly in times of continuous change. We build data warehouses and data lakes leveraging the Microsoft Azure Data Platform, providing a flexible, scalable, and secure architecture for structured and semi-structured data.

Data Management

DATA VISUALISATION & REPORTING

We get to know your business, KPIs, and business drivers to design intuitive dashboards and interactive reporting that allow you to understand your data in new ways. We use Microsoft Power BI, enabling everyone at every level of your organisation to make confident decisions using up-to-the-minute analytics.

Data Visualisation & Reporting

ARTIFICIAL INTELLIGENCE

Revolutionise your business with AI technology that supports your decision-making, optimises your processes, and automates tasks. We use Microsoft’s Azure AI platform to help organisations build solutions that can analyse images, understand speech, make predictions using data and imitate other intelligent human behaviours.

Artificial Intelligence

What Our Clients Say

“The SCRIM portal was so intuitive and easy to use. Once you learned how to use one page, inputting a hazard for example, you would be able to use any of the pages. I told the staff, if you are savvy enough to have a Facebook page, you are savvy enough to use SCRIM.”

Group Safety Manager
Bradnam’s Windows & Doors

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“I’ve found everyone at Clade really easy to work with. We needed to get so much done in such a short timeframe that the goal posts were continually moving. Clade were prepared to be very flexible. I could trust them to do what they promised and often quite a bit more.”

National IT Manager
Fullerton Health, Medical Centres

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"We have an entirely new exposure to the activity of the staff involved. We are seeing things that would never have seen before, and we're looking at quality in an entirely new way, because there simply was no possibility of us knowing the things we now know.”

Senior Project Officer
Queensland Health

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